• Do well in the modern world: master the core skills you need for success

Problem Solving

It is natural to have problems

Do you deal with problems at work? At home? The answer is ‘Yes.’ There is not a person who would say ‘No,’ because all of us cope with problems all the time; some of them are small and simple, like having a headache, and some of them are big and complex, like finding ways to boost sales.

Problems are an integral part of our personal and professional lives, but have we ever been trained to solve them? No, we haven’t. And this is the biggest problem of dealing with problems.

We are afraid, confused, or disappointed when a problem arises because we are not sure how to act. Indeed, there is no one way to solving all kinds of problems, but there are a lot of useful approaches and tools that help us become great problem solvers.

The journey is the destination

Problem-solving is the process of studying the details of a problem in order to find a solution. We do not have to apply any special techniques when we have a headache, for example; we just find some time to go to a drugstore, buy necessary medicine and take a pill.

However, when dealing with complex issues, we rarely succeed if we make quick decisions or use the solution that seemed to work before.

One of the worst mistakes we make is that we try to put an end to a problem and simply forget about it. We try to put the solution at the beginning of the problem-solving process, when the thing we need is a solution at the end. (Just imagine if we put pain relief first, with headache case, and expected to reach it without taking any other actions.)

Albert Einstein once said, “If I had an hour to solve a problem, I'd spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” So the process is much more valuable than the solution itself, as it lets you see the problem from different sides and understand its nature.

Problems as valuable feedback

Being a confident problem-solver means having an efficient process to use when approaching a problem (the process that gives you confidence in your actions). Meanwhile, lack of problem-solving skills results in weak solutions and getting stuck and doing nothing.

Today, everyone can be trained as a problem-solver, and the first step to acquiring this superb title is realizing that problems are cool. You should understand that problems were, are and will definitely always be everywhere.

That is why you can’t just wake up like after having a nightmare and forget about all the mess you have to cope with; you have to use problems to your advantage, as they are unique opportunities to improve the relationships or the system itself.

All the information that problems provide us with is really useful for fixing everything that needs fixing, and it’s the most valuable feedback we can receive. So, being a problem-solver is being problem-friendly.

Define the problem, not its symptoms

Problem-solving skills are crucial in every aspect of our lives, as complex issues can occur in our families, with our payments, with our health, with our colleagues, etc.

Problem solvers are able to define a real problem, not its symptoms. They look at the problem from a variety of perspectives; they have a solid understanding of the things that cause the problem; they generate possible courses of actions; they select the best solution; they carry out the chosen course of action; they review the outcomes of problem-solving not long after; and they gain feedback to see how successful the process was.

Today, everything changes so fast, and it leads to inevitable adaptations to this change. Modern labor market needs modern workers, and it’s a problem that we shouldn’t be afraid of. Instead we should start finding ways to solve it – to improve ourselves.

Employers are looking for people who can see better ways of doing something, who can take responsibility to make sure goals are achieved, who are ready to search and implement change, workers who do not panic when things go wrong but who will do their best to look for a way around the problem.

Thus, problem-solving skills are high-priority for having a successful career, and acquiring these skills will be the best solution you can make. Y Skills Institute ensures an exciting process of achieving this goal by sharing the most powerful tools and techniques with everyone who desires to become a problem-solver in our new modern age.